Refund and cancellation policy
Last updated 25 October 2026
Every plan is a one-time payment for one wedding. Because the product is digital and delivered immediately, refunds are limited as follows.
Full refund
- Within 7 days of payment, if you have not yet published the invitation or shared any guest links, on request.
- At any time, if a fault on our side prevents your invitation from working and we cannot fix it within 48 hours.
No refund
- After guest links have been shared, or more than 7 days after payment.
- For a wedding that is postponed or cancelled: your invitation stays available and can be edited to the new date at no charge.
Upgrades
Upgrading from one plan to a higher one charges only the difference. Downgrades are not offered.
How to request
Write to us from the contact page with your account email. Approved refunds are returned to the original payment method through Razorpay within 5 to 7 working days.